Our Client has created a platform that fills a need in the collection and management of operational billing and payroll data from remote field locations. Our Client is looking for the right candidate to round out their consulting group. The successful candidate will have excellent communication skills and will be client facing on a day-to-day basis. This individual will possess strong project management skills, persistent problem-solving skills and have the ability to multi-task and respond to day-to-day operational demands; while being part of a strong team environment.
Responsibilities:
- Work daily with customers and internal consulting team members to prepare and organize client data transfer
- Implementation of new clients including:
- Collect client information and data
- Manipulate customer Excel spreadsheets and import data
- maintain and manage a project check-list
- Client training and support
- On-going definition of processes and procedures
- Provide feedback on product enhancements both directly and on be-half of clients
Requirements:
- Strong project management skills
- Excellent problem resolution and analytical skills
- Ability to work in a high-energy environment with tight deadlines
- Strong understanding of databases
- Manage multiple projects simultaneously
- Strong written and verbal communication skills
- Excellent customer service skills
- Must be able to work effectively as a member of a team
- Minimum 2 years of experience in a similar position
- Applicable university degree an asset
Technical Skills:
- Strong knowledge of Microsoft Office products in particular Microsoft Excel
- Ability to manipulate and convert data using various tools and data formats
Are We Talking About You?
Send your resume to jobs@techbent.com